In this policy, we will inform you how we collect, use and process and disclose your Personal Data. Personal Data we collect from you are remain in the interaction between you and us.
HOW DO WE COLLECT YOUR PERSONAL DATA?
When you are surfing this website and using our services, we will collect Personal Data from you which include but not limited to:
(a) Identity data (name, gender, profile picture, and date of birth);
(b) Contact data (billing and delivery address, email address and phone numbers);
(c) Account data (bank account and payment details);
(d) Transaction data (details about payments to and from you, and other details of products you have purchased from us);
(e) Profile data (username and password, history of purchase, your interests and preferences, feedback and survey responses).
Please ensure that all Personal Data submitted is accurate and true. Fail to do so may cause any delay due to our inability to process your request.
HOW WILL YOUR PERSONAL DATA BE USED?
During your usage of the website, we may receive your personal data from you for:
(a) Creating an account with us;
(b) Applying for any of the Services or purchasing any products available on the website;
(c) Offline interactions, including interact with our sales executives;
(d) Sending marketing communications in relation to our sales, products, services, promotions;
(e) Delivering advertisements related to our products and services which may be of interest to you on the websites;
(f) Sending an invitation to you to join our private customer events;
(g) Conducting market and customer research, analysis or tracking.
WHO WILL YOUR PERSONAL DATA BE SHARED WITH?
In relation to our use of your Personal Data for the us and additional purposes, we may disclose your Personal Data to our:
- employees, consultants;
- payment processors;
- logistics providers (courier service company);
- professional advisers and consultants.
We shall do our best to minimize the disclosure of your Personal Data to other parties for additional purpose.
HOW CAN I ACCESS OR CORRECT MY PERSONAL DATA?
Please note that complete and accurate data is very vital for you to continue using our services. Any update of your Personal Data, you may contact our customer service through Contact Us page. We will process your request and update you regarding the correction with the soonest possible time.
TERMS AND CONDITIONS
Please read the Terms and Conditions in the website.
For any questions or complaint regarding your collected Personal Data usage or this Policy, you may contact us via these methods:
Address: No 7, Lorong Saga Jaya 5, Taman Perindustrian Saga Jaya, 13600 Penang. Malaysia.
Tel: +604 383 9966
Fax: +604 3831355
Please state that you are making a query/ request/ complaint in the subject line clearly in the emails or letters. We will deal your query/ request/ complaint promptly and fairly.